Reviews

8.2
Review Score

Score Breakdown

Cleanliness
8.3
Comfort
8.3
Property Location
8.0
Facilities
8.0
Staff
8.9
Value
7.9

Reviews

    Mari
    us

    Review Score

    9.2
    March 31, 2018
    The washroom looked a little “tired” but really no real complaints. :)
    The size of the room, after staying in the typical business style hotels in the cities was practically palatial (relatively speaking) and the view of Lake Shinji was spectacular!! The hostess puts away your shoes for you at the front door, served tea and a Japanese sweet while we checked in and coffee in the morning we checked out. The Onsen was small and could have done with a renovation but the hot soak was wonderful after a day of travel. Loved sleeping on the futon!
    th

    Review Score

    8.3
    July 11, 2017

    Quiet

    A little far from the city center
    Quiet with lake view
    Meghan
    jp

    Review Score

    8.8
    March 31, 2017

    Great place, poor food.

    The meals were pretty expensive and quite disappointing. I was hoping for a traditional Japanese meal for ¥6500, however I was quite surprised the main dish was a cheese fondue with steamed vegetables? I've stayed in my share of Japanese ryokan, and this was a big disappointment, overpriced and poor quality.
    Nice big rooms with a view of the lake, gorgeous baths, really good customer service.
    Peter
    ie

    Review Score

    9.2
    March 9, 2017

    Nice stay here

    It's a bit dated looks like it could do with a bit of refurbishment but then again maybe that's part of its charm
    Staff were very sweet and helpful - breakfast was lovely
    maria victoria
    ch

    Review Score

    9.2
    April 24, 2016
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